ERR_NAME_NOT_RESOLVED error reflects that the problem is regarding the domain name and DNS (Domain Name System) is accountable to resolve the domains. You should know that every domain on the internet has its name server, which helps the DNS’s to resolve the Domain Names.
The same error also occur on Google Chrome, but to know this issue better, you need to diagnose it and fix it. ERR_NAME_NOT_RESOLVED error will encounter specifically when you aren’t able to open a website. ERR_NAME_NOT_RESOLVED error says that the domain name cannot be resolved.
Many reasons cause this error to pop up. ERR_NAME_NOT_RESOLVED error can occur due to any misconfiguration on your computer or router. It can also be the result of website you are trying to open is down. Two situations bring this scenario in front of you.
You must go through them and try the one that applies to you.
Understanding the ‘ERR_NAME_NOT_RESOLVED’ Error
The ‘ERR_NAME_NOT_RESOLVED’ error in Google Chrome is a message indicating that the browser is unable to resolve the domain name of the website you are trying to visit. Essentially, Chrome is unable to translate the website’s name into its corresponding IP address, which is crucial for loading the website.
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Causes of the Error
Several factors can lead to the occurrence of this error:
- DNS Server Issues: The Domain Name System (DNS) server, which translates domain names to IP addresses, might be unreachable or experiencing issues.
- Misconfigured Network Settings: Incorrect or corrupted network settings on your device can cause this error.
- Faulty Browser Extensions: Certain browser extensions can interfere with DNS settings or block access to specific websites.
- Outdated or Corrupted Browser Cache: An outdated or corrupted cache can lead to loading issues, including this error.
- Firewall or Antivirus Software Interference: Security software might mistakenly block access to certain websites.
Impact of the Error
The ‘ERR_NAME_NOT_RESOLVED’ error primarily affects:
- Web Browsing: Prevents access to specific websites, disrupting online activities.
- User Experience: Leads to frustration and confusion, especially if the cause is not immediately apparent.
How to Fix ERR_NAME_NOT_RESOLVED Error in Chrome
Solution #1 (The Site You Are Trying To Access is Your Website and It Returns ERR_NAME_NOT_RESOLVED)
While setting up any website you buy website hosting from some different hosting providers. While purchasing the hosting, you will be given the name servers. Name servers should be updated according to the Domain Register.
For example, if some website is registered with Namecheap and hosted with Cloudfare, that provides name servers, and these name servers are updated with Namecheap. But if that website took the hosting with Namecheap, then they do not need to update the name servers, because Namecheap themselves updates the name servers.
So you have to make sure that the name server of your website are nicely updated, your hosting provider provides the name servers which you are using. And if you are pretty sure about it, you must check its settings by going to intodns.com/your-domain-name.com.
Solution #2 (If You Find That Other Websites Are Working Except for Your Site, Then You Can Check What the nslookup From the Command Prompt)
Step 1 – Afterwards, press Windows key and R button simultaneously and then click on OK after typing cmd.
Step 2 – Now, again type nslookup your-site.com and then hit Enter.
If you still face the error or you found and invalid IP Address or if the domain doesn’t exist, then you must check this with your host.
Solution #3 (The Site You Are Trying to Access is A General Site, That is Accessible Everywhere Else But Not Just on your Device)
If you encounter this issue in your computer, there are higher chances that your ISP’s DNS servers are down, or maybe the DNS settings are not configured correctly. Google provides Public DNS Servers that give 99.99% uptime, which can be used to fix the ERR_NAME_NOT_RESOLVED issue. The steps are:
Step 1 – Press the Windows key and R simultaneously and type ncpa.cpl and then click on OK.
Step 3 – Then, right-click on your Network Adaptor and select properties. Click on Properties after highlighting or selecting Internet Protocol Version 4 (TCP/IPv4).
Step 4 – Check the box beside “Use the Following DNS Server Address” and update the two fields with the addresses provided below:
8.8.8.8
8.8.4.4
Step 5 – Now click on OK and Test it.
Solution #4 (Updating Your DNS on MAC OS X)
Step 1 – Click the Apple icon from the top left of a MAC OS X, and then select System Preferences.
Step 2 – Then, click on the Network icon and ensure that you have chosen your active Adapter (Ethernet or WiFi).
Step 3 – After that, click on Advanced.
Step 4 – Navigate to the DNS Tab and then press on the + symbol. Now remove the DNS and the following:
8.8.8.8
8.8.4.4
Clear Google Chrome’s Host Cache and Disable Predict Network Actions to do so follow the steps below:
Step 1 – Open Google Chrome and then navigate the Settings. Now click on the option Show Advanced Settings.
Step 2 – Click on Privacy and look for Predict network actions to improve page load performance or use a prediction service to load pages more quickly to disable it.
Step 4 – After it is done, in the address bar type chrome://net-internals/#dns and then click on the Enter key.
Step 5 – Finally click on the option Clear Host Cache. It should resolve the ERR_NAME_NOT_RESOLVED issue, and you will not face it again.
Preventative Measures
- Regular Updates: Keep Chrome and your operating system up-to-date.
- Monitor Extensions: Be mindful of the extensions you install and how they affect browser performance.
- Network Maintenance: Regularly check and maintain your network settings.
FAQs
Q: Is the ‘ERR_NAME_NOT_RESOLVED’ error a sign of a virus or malware? A: No, this error is typically related to network or DNS issues and is not indicative of a virus or malware.
Q: Can this error occur on all websites? A: This error can potentially occur with any website, but it’s usually an issue with specific sites at a time.
Q: Is this error exclusive to Google Chrome? A: While ‘ERR_NAME_NOT_RESOLVED’ is a Chrome-specific error message, similar DNS resolution issues can occur in other browsers.
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Conclusion
We have mentioned the appropriate solutions for the issues. Just follow the above procedures, and you will fix the error ERR_NAME_NOT_RESOLVED. We are very sure that you will not face this problem again.